Returns & Exchanges
At DreamLine, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all home decor and furniture items are returned in their original packaging and unassembled condition.
Return Process
- 1.Initiate Your Return
Log into your DreamLine account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Carefully place the items back into their original shipping boxes, ensuring all protective padding and hardware components are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.